The company announced a lodging partnership with the Expedia Group for its inaugural launch, conferring customers access to a spectrum of global properties.Īdditionally, connectivity with another travel collaborator will grant the generative AI agent access to 90 percent of flight options US and European airlines offer. Swifty asserts that this erases the need for arduous invoicing requests and circumnavigating convoluted systems. “In the future, we also aim to remember user preferences and tailor our selections for them even more precisely.” Our AI assistant can also navigate the users towards potential ways to find and filter the best content for them by asking the guiding questions,” explained Bondarenko. “We let users simply ask what they need and surface the best options according to their preferences – you can think about this as filters set with natural language. The generative AI model then takes action by capturing and interpreting the user’s intent to act, validating its correctness, and triggering the search and booking via travel booking systems. These agents are orchestrated by a single system that helps them navigate the user flow and work with other APIs. Swifty’s Bondarenko said that the AI model’s architecture comprises a set of travel booking and support agents working together. “We aim to spare customers from going to multiple booking websites by combining the whole process in one simple chat-based interface.” Streamlining trip planning through generative AI “Swifty reduces the time of booking the business trip from 1-2 hours to up to 10 minutes by allowing users to simply ask questions to the AI assistant and get the three most relevant options to choose from,” Stanislav Bondarenko, founder of Swifty told Metaverse Post. Lufthansa Innovation Hub said the venture marks a milestone in its journey towards establishing an all-encompassing AI-driven business travel assistant adept at addressing the gamut of queries arising during corporate trips.įollowing in the footsteps of NAVIT (formerly RYDES) and SQUAKE, Swifty aims to position itself as the next in a series of Lufthansa Innovation Hub ventures poised for independent expansion. The AI leverages OpenAI’s GPT-4 language model to overhaul and streamline the entire booking experience, from planning to payment, all within a single chat interface. According to the company, Swifty is a generative AI assistant that aims to aid business travelers by easing corporate trip planning and booking processes. Lufthansa Innovation Hub, the digital innovation unit of the global aviation conglomerate Lufthansa Group today announced the launch of Swifty.
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